Quest MessageStats (per Mailbox)

With e-mail at the forefront of corporate communications, the need for Exchange reporting and analysis has become paramount for corporate executives, I.T. directors and managers, Exchange administrators, and migration consultants alike. Understanding Microsoft Exchange usage and trends, modeling and justifying expenses, and forecasting operational requirements are fundamental to effective management of an Exchange environment. This necessitates metrics on service delivery, capacity, usage, and inventory from both technical and business perspectives in order to confirm operational efficiencies in use of technology to facilitate overall corporate objectives.

Companies seeking decreased risk in overall operations, migrations and other messaging projects need to make informed decisions based on actual quantitative and qualitative observations. In addition, compliance with corporate, industry or government regulations such as The Sarbanes-Oxley Act of 2002 require powerful and flexible reporting on Exchange usage. Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. Decision-makers can leverage Exchange usage information for economic modeling and to confirm operational success, justify budgets, focus investments, distribute expenses, and reduce overall costs. Exchange operational staff can leverage traffic, volume, capacity, uptime, inventory and audit reports to isolate transport bottlenecks, tune operations and ensure service delivery. Human Resources and Legal auditors can use audit reports for investigations and to confirm compliance with corporate policy and external legislation.

Economic Modeling

MessageStats provides economic modeling capabilities to empower CXO- and director-level management to justify expenses, accurately forecast and make informed decisions concerning operational requirements, migration plans, capacity needs, and archiving opportunities affecting their organizations.

Exchange Capacity Management

Companies need to understand whether they have adequate messaging system capacity to handle short- and long-term growth rates. This requires clear visibility at all levels – at the organizational level, departmental level and down to individual mailbox sizes and quotas.

Efficient Service Delivery

Whether aligning with industry best practices and guidelines – such as Information Technology Information Library (ITIL), Microsoft Operations Framework (MOF), BS15000 certification, and COBIT – or simply seeking to deliver messaging system reliability, performance and availability within established or implied service level agreement (SLA) targets, MessageStats provides the metrics required to understand and tune Exchange operations.

Increased Migration Efficiencies

Companies planning an Exchange migration or Exchange-related project can benefit from comprehensive inventory reporting during the planning phases of their deployment and throughout the Exchange management lifecycle. MessageStats Inventory Reports provide comprehensive Exchange Assessments and identify opportunities for cleanup before they cause undue risk and cost to a migration.

E-mail System Compliance

MessageStats provides clear indicators of compliance issues throughout an Exchange environment. Top senders, receivers and storage consumers are identified, making productivity issues and potential abuse readily apparent. Numerous means of audit provide investigators with details on all messages sent/received by a suspect individual, of all messages concerning a given subject keyword, or of all messages exchanged with a questionable Internet SMTP domain. This facilitates compliance with internal corporate and I.T. policies and with external legislation.

Measure Exchange Total Cost of Ownership

To understand the true cost of running your Exchange environment, you need to know the volume of traffic flowing through it and the storage space consumed by messages. This data can then be correlated with telecommunications and salary costs to deliver an accurate estimate of “per-message” cost. You’ll know the costs to increase, decrease, or maintain your current level of infrastructure as your company’s requirements change.